Part 1 (24 Hours) / Part 2 (16 Hours)

1499 W Palmetto Park Road, Suite 406
Boca Raton, FL 33486
T 561.999.8878
F 561.999.8867

Course A (24 hours) Part 1.

Chapter 493, Florida Statutes and Chapter 5N-1, Florida Administrative Code: 2.0 Hours

  • Legislative Intent, s. 493.6100
  • Definitions, s. 493.6101(1),(2),(3),(7),(8),(9),(13),(14),(18),(19),(23)
  • Inapplicability, s. 493.6102(1)
  • Initial Application For License, s. 493.6105
  • License Requirements, ss. 493.6106 and 493.6303
  • Investigation of Applicants by Department of Agriculture 493.6108
  • License; Contents; Identification Card, s. 493.6111
  • Renewal Application For Licensure, s. 493.6113
  • Cancellation or Inactivation of License, s. 493.6114
  • Weapons and Firearms, s. 493.6115 and 790.06
  • Grounds for Disciplinary Action, s. 493.6118(1)(a)-(t), (2),(6)
  • Violations; Penalties, s. 493.6120
  • Use of State Seal, s. 493.6124
  • Classes of License, s. 493.6301
  • Uniforms; Required Wear; Exceptions, s. 493.6305
  • Vehicles Used By Security Agencies; Lights, s. 316.2397
  • Unlawful Symbols of Authority, ss. 843.085 and 493.6118(1)(i)
  • Complaints, 5N-1.100(4)
  • Probable Cause Determination, 5N-1.100(4)
  • Disciplinary Guidelines, 5N-1.113
  • Filing Application, 5N-1.120
  • License Issuance; Transferability, 5N-1.120(1)
  • Operation of Licenses, 5N-1.124(1)
  • Licensed Firearms Instructors, 5N-1.134
  • Ammunition, 5N-1.129
  • Fees, 5N-1.116(3)
  • Fingerprint Fee, 5N-1.116(3)

Legal Issues; Liability 2.5 Hours

  • Florida criminal laws relative to common crimes, such as theft, assault, battery, robbery, and burglary
  • Limitations of arrest authority (citizen arrest; retail theft)
  • Legal use of force and Chapter 776, Florida Statutes
  • Response to crimes in progress
  • Guidelines for when a client requests a search

Basic Emergency First Aid 2.5 Hours

  • Provide the student with the basics of first aid techniques so that he will be able to service a victim’s needs until professional assistance arrives
  • Basic first aid instructions on various injuries; wounds and shock; emergency response requirements
  • Provide information about the Florida Good Samaritan Act
  • Orientation to blood borne pathogens

Emergency Procedures 1.5 hours

  • Fire and bomb threat evacuations
  • Natural disaster preparation and responses (hurricane and floods)
  • Major electrical failure

Ethics and Professional Conduct 2.0 Hours

  • Describe what professional conduct is for a security officer
  • Code of Conduct or Code of Ethics (defined)
  • Uniform and personal grooming
  • Effective assertiveness
  • Discipline
  • Readiness: Shift work and sleep adjustment
  • Alertness
  • Honesty
  • Developing rapport with management, employees and guest
  • Sexual Harassment
  • Internet, Cell Phone and Text-Messaging Etiquette

Access Control 1.0 Hour

  • People
  • Vehicular
  • Basic Technology
  • TWIC Definition

Patrol Techniques 1.50 Hours

  • Define patrolling
  • Purposes for patrol
  • Types of patrols
  • Identify required equipment for a security officer
  • Mobile patrol and vehicle safety (defensive driving techniques)
  • Preventative patrols and fire watches
  • Fixed post duties and vehicle control

Observation Techniques and Report Writing 3.0 Hours

  • Observation techniques
  • Field note-taking, prerequisite to good reporting
  • Report elements: the six interrogatives defined (who, what, when, where, why and how)
  • Characteristics of a good report (clear, neat, complete, brief, accurate, prompt)
  • Procedure (outline, draft, final product)
  • Importance of proofreading
  • Sample reports common to the security industry
  • Punctuation and capitalization
  • Grammar guidance
  • Introduce student to bullet-style outline

Interviewing Techniques 1.0 Hour

  • Explain what an interview is
  • Explain the difference between interview versus interrogation
  • Explain the styles of interviewing
  • Provide an understanding of how to develop rapport with the victim, witness, or suspect
  • Explain how to motivate the person being interviewed
  • The interview approach
  • Explain how to end an interview
  • Define deceptive cues

Fire Detection, Suppression and Life Safety 1.5 Hour

  • Mission of the security officer regarding fires
  • Definition of fire, highlighting the necessary ingredients
  • Responsibilities of security officer regarding: Fire Prevention.Safeguarding of others & Fire extinguishing
  • Procedures for controlling small fires
  • Fire extinguishing methods (cooling, smothering, starving)
  • Use of extinguishing agents: List of extinguishing agents Identification of extinguishers and relative markings
  • Sodium fires
  • Acids
  • Life safety issues, such as: Life safety plans. Fire detection, location and intensity Evacuation
  • Explain s. 877.15, Florida Statutes, failure to control or report a dangerous fire

Crime and Accident Prevention Techniques and Practices 2.0 Hours

  • Methods of prevention (thefts by use of lock, inspection or alarm technology)
  • Methods of prevention (injury, eliminating hazards and reporting)
  • Methods of prevention. Securing company equipment, property and reporting deficiencies
  • CCTV

Crime and Accident Scene Protection 1.0 Hour

  • Definition of a crime/accident scene
  • Value of crime/accident scene integrity (to investigators, etc.)
  • Duties of the first security officer on the scene: Determines what makes up the crime/accident scene Isolating and protecting the crime/accident scene
  • Methods to protect the crime/accident scene
  • Evidence preservation
  • Contamination of evidence
  • Chain of custody

Terrorism Awareness 2.0 Hours

  • Definition and history of terrorism
  • National Threat Levels
  • Types of terrorist attacks
  • Role of Security Officer
  • Recognition and response to potential terrorist activities Examination

Examination 1.0 hr.
Part 1 Total: 24.0 hrs.

EXAMINATION – Course A (24 Hours)
Examination must consist of 100 questions, as follows, with a passing grade of 75 percent. No more than 50 percent of the questions for each core topic may be true or false.

  • Subject Questions Chapter 493, F.S. and Chapter 5N-1, F.A.C., 8 questions
  • Legal Issues; Liability, 10 questions
  • Basic Emergency First Aid ,8 questions
  • Emergency Procedures, 7 questions
  • Ethics and Professional Conduct, 8 questions
  • Access Control, 6 questions
  • Patrol Techniques, 7 questions
  • Observation Techniques and Report Writing, 11 questions
  • Interviewing Techniques ,6 questions
  • Fire Detection, Suppression and Life Safety, 7 questions
  • Crime and Accident Prevention Techniques and Practices, 8 questions
  • Crime and Accident Scene Protection,6 questions
  • Terrorism Awareness, 8 questions

TOTAL: 100

Part 2 (16 Hours)

Public Relations 1.0 Hour

  • Private security/law enforcement relations
  • Firefighter and EMT interaction
  • Relations with the media
  • Community relations
  • Courtesy and etiquette issues

Courtroom Procedures 1.0 Hour

  • Explain the security officer’s role as a witness in both criminal and civil court
  • Explain the roles of the judge, prosecutor, defense attorney and jury
  • Explain the security officer’s rights as a victim/witness
  • Identify the types of questions a witness may be asked
  • Use of reference records
    – Value of good notes and reports
    – Use of security records in court.
  • Explain subpoena, deposition and pretrial hearing
    – Who is required to attend
    – Discussing the case, dos and don’ts
  • Courtroom testimony issues
    – Preparation
    – Giving testimony
  • Courtroom demeanors

Fundamentals of Personal Security 2.0 Hours

  • Explain the proper use of cognitive and affective skills – calmness, courtesy, patience,
    and self-control
  • Provide an awareness of the types of weapons that might be used against a security officer – batons, chemical weapons, knives, guns, etc.
  • Responding to violent crimes
  • Defusing hostility, de-escalation techniques
  • Evasive tactics
  • Weapon safety awareness
  • Review the security officer’s use of weapons as outlined in Chapter 493, Florida Statutes
  • Explain the steps to be followed when responding to a potentially violent situation

Interpersonal Communications 2.0 Hours

  • Perception factors – appearance, body language, tone of voice
  • Clarifying verbal and written communication (speaking well)
  • Demonstrate professional communication
  • Identify the effects of threats or challenges which are directed toward the security officer
  • Identify the effects of threats or challenges that are directed toward a citizen by the security officer

Professional Communications 0.5 Hours

  • Two-way radio use and procedures
  • Telephone etiquette
  • Other professional communication techniques

Traffic Direction 1.0 Hours

  • General responsibilities of traffic controllers
  • Areas where security officers may direct traffic
  • Position and posture in directing traffic
  • Identify practical hand signals
  • Identify safety equipment
  • Use of the whistle
  • Use of the flashlight
  • Use of traffic cones and flares

Crowd Control 1.0 Hours

  • Types of crowds (peaceful, hostile, demonstration, etc.)
  • Characteristics of crowds · Identify methods for directing flow of crowd traffic
  • Teamwork among security officers in crowd control situations
  • Crowd control techniques
    – Interaction procedures
    – Effective assertiveness
    – Issuing directives
    – Eliciting cooperation
    – Identifying Agitator
  • Effective security officer behavior in crowd control situations
  • Riot and protest preparation

Special Problems for Security 4.0 Hours

  • Fundamentals of understanding unique behavior
    – Dealing with disabilities
    – Emotionally distressed
    – Elderly
    – Juveniles
    – Street people(trespassers)
  • Controlled substances
    – Identification and recognition
    – Dealing with people under the influence
  • OSHA first responders duties (such as hazardous materials)
    – How to read and understand labels.
    – Responding to hazardous materials incidents
    – Security officer safety and accident prevention
  • Violence in the workplace.
    – History and scope of the problem.
    – Awareness of potential violence.
    – Security actions to prevent work place violence
  • Physical security measures • Detection of abnormalities •
  • Reporting incidents
    – Responding to violent behavior
    – Role of crisis management and trauma teams (security officer’s role in providing assistance)

Terrorism Awareness 2.50 Hours

  • Dynamics of a Terrorist Attack
  • Proactive Counter Intelligence and Operational Security (OPSEC)
  • Physical Security and Access Control
  • Bomb Incident Response
  • Mail Screening
    – Biological/Chemical
    – Explosive
  • Types of Attacks and Responses (BENICE)
    – Biological o Explosive o Nuclear.
    – Incendiary o Chemical o Energetic
  • Samples of Florida Incidents

Examination 1.0 Hours

Part 2 Total Hours 16.0 Hours
EXAMINATION – Course B (16 Hours)

Examination must consist of 70 questions, as follows, with a passing grade of 75 percent. No more than 50 percent of the questions for each core topic may be true or false.

Subject Questions

  • Public Relations, 6 questions
  • Courtroom Procedures ,6 questions
  • Fundamentals of Personal Security, 8 questions
  • Interpersonal Communications, 8 questions
  • Professional Communications, 4 questions
  • Traffic Direction, 4 questions
  • Crowd Control, 4 questions
  • Special Problems for Security, 20 questions
  • Terrorism Awareness, 10 questions
  • Questions, 70questions